Package tracking for your building, with nothing lost.
Digital logging on arrival, an automatic heads-up for the resident and pickup confirmed with a code. No delivery goes missing at your front desk again.
From MX$22 per active unit, VAT included · No contracts
Right away
the resident hears the moment their package arrives
With a credential
the resident's pickup code — or one for whoever they send — confirms who took it home
By unit
the front desk hands over several packages in one visit
From the front desk to the right hands
Three steps, and no more “where is my package?” calls.
The front desk logs it
Carrier, tracking number and unit — with a photo on file if you want one.
The resident gets the word
A notification right away in their portal, by email and by browser push.
Pickup with a credential
They identify themselves at the desk with the code on their own packages screen, or with the one they generated for whoever they sent, and who picked it up and when is on the record.
For the team and for residents
No more lost packages.
Every delivery logged by unit, grouped so you can hand them over in batches — with a full trail of who picked up what.
- Logged by unit, with carrier and tracking number
- Batch handover: “deliver selected”
- A photo on arrival and another at handover
They know when it lands.
A heads-up the moment their package reaches the front desk — and their delivery code waiting on screen, with nothing to remember.
- Instant arrival notification
- Their delivery code, ready the moment they open the screen
- Delivery history with photos
- A reminder on day three and an alert on day seven, if it's still waiting
Key features
Everything you need to run deliveries.
Digital logging
Every package with its carrier, tracking number and time of arrival.
Instant alerts
The resident hears right away: in their portal, by email and by browser push.
Confirmed handover
The resident's pickup code — or one for whoever they send — and a photo at pickup: no arguments afterwards.
Complete history
Every delivery, searchable by unit, carrier or tracking number.
What's included, in detail
Every row is a capability that already works today — and how many of the competitors we compare publish it on their site.
| Capability | Published by |
|---|---|
| A 4-digit pickup code, own or delegated | Nobody else publishes it |
| A list of authorized people per unit | Nobody else publishes it |
| Each community picks its proof: code, photo or signature | Nobody else publishes it |
| Batch delivery to a unit | Nobody else publishes it |
| Reminders at 3 and 7 days | Nobody else publishes it |
| Oldest first on the dashboard | Nobody else publishes it |
| Logged with carrier, tracking number, unit and photo | 1 of 6 |
| Arrival notice to the resident: in-app, email or push | 1 of 6 |
| Photo and signature on delivery, visible to the resident | 1 of 6 |
| Receipt and delivery in the audit log | 1 of 6 |
“Published by” counts how many of the 6 competitors we compare mention the capability on their own public site. It reads what they say, not how they solve it.
And there's more
Who received it, in the audit log
Logging and handover are both recorded, with a name and a timestamp.
The photo ends the conversation
A photo when the package arrives and another when it leaves, stored alongside the record.
December without a backlog
The dashboard surfaces the packages that have been in custody the longest.
Frequently asked questions
How does a resident pick up their package?
They open the packages screen in their portal and the delivery code is right there: four digits good for half an hour that identify them. If they send someone else, they generate a single-use code in that person's name. The desk validates whatever is presented, marks the package as delivered, and the handover goes on the record — with who picked it up, how it was confirmed, and at what time.
What happens if nobody picks a package up?
It stays in custody and stays visible. On its third day at the front desk the resident gets a reminder —a notice in the app, and a browser push if they've kept it on— and on the seventh, the unclaimed-package alert. Those two and no more: two notices get read, thirty get ignored. And meanwhile, your team's dashboard lists the longest-waiting packages first, so the front desk can follow up.
Does it work with any courier?
Yes. Carrier and tracking number are free text, so it makes no difference whether the package comes from Amazon, DHL, Estafeta, Mercado Libre or the shop around the corner.
Can someone else pick up for me?
Yes. From their portal they generate a single-use code in that person's name, good for 30 minutes, and share it with them. The desk validates it, records who collected the package and keeps the handover photo, so the audit log shows both who took it and who authorized them. The code on their own screen, on the other hand, identifies them: it isn't lent out.